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The collection kit has been designed and dispatched with 3 layers of protection to ensure the safety and security of your semen sample. This is because the sample will be handled by multiple personnel and travels through various geographies during transit.

• The collection kit comes with an external carton box wrapped in a tamper-proof outer cover. The outer cover doesn't display any information about the service, ensuring your privacy when using it.
• As a third layer, the sperm collection kit is placed inside a steel shipping container to protect against external impacts and serves as an additional temperature maintenance layer.

The safety & security features will ensure that your collection kit is carefully handled and transported both ways. However, if you notice any tampering or damage to the outer cover or carton upon receipt, you should carefully inspect the contents inside. If any contents are missing or damaged, kindly contact us immediately within 24 hours of receiving the kit. Make sure you also share relevant photographs so that we can assess the extent of damage (if any). Based on our assessment, we will arrange to send you a replacement kit or missing contents.

We recommend you collect your sample in the morning and ship it back to us the same day. In case you expect a delay in dispatch, be make sure to store the coolant canister in the refrigerator.

The decision depends upon the health insurance company's choice and the policy you have subscribed to. To confirm your eligibility, you’ll have to get in touch with your insurance provider.

Yes. The coolant canister and all contents of the kit should be kept in the freezer for at least 12 hours prior to sample collection. Once the sample is collected, place the coolant canister along with the sample inside the refrigerator until dispatch.

Yes. SpermScore offers sperm analysis results that are similar to those obtained at a reproductive clinic or doctor's office. However, with SpermScore, you can collect the sample from the comfort of your home and it is less expensive than the traditional way. Additionally, a physician will assess your results and all samples will be processed in our CLIA-certified laboratory.

SpermScore is an at-home sperm analysis kit that allows you to understand what's going on with your sperm from the comfort of your home. Whether you’re trying to conceive right now, planning to start a family in the future or wish to learn more about your reproductive health, SpermScore is the most convenient and economical way to do so. We provide clinical-grade semen analysis available to customers directly.

Yes, you can! During the checkout process, you can choose to have the kit delivered to you or directly to the recipient. But, make sure the recipient is the one who receives the at-home sample collection kit.

While the SpermScore kit has an expiration date of one year, we recommend immediate sample collection and dispatch of your kit for a hassle-free experience.

Your SpermScore kit contains:

Yes, of course! You can find the sample collection instructions here.

To purchase SpermScore, prescription is not necessary. To buy the kit, simply visit our “Order” page, add it to your cart, and checkout. You’ll receive the kit within 3-5 business days and you can provide a semen sample the following day. After the sample reaches our lab, you will receive your results within 24 hours.

The use of lubricant should be avoided as it may damage the quality of the sperm.

We strongly recommend you to collect your sample in the morning so that it can be dropped off with the logistics partner on your way to work or picked up by our logistics provider on the same day for immediate transhipment to our lab.

Ideally, your sample needs to reach our laboratory within 24 hours so that the transit temperature is maintained well within the desired & optimum levels. Hence, to ensure the best quality of results, it is recommended that the sample is handed over to our logistics partner on the same day of collection.

If you collect your sample in the evening or at night, make sure you dispatch the kit first thing in the morning. Meanwhile, store the coolant canister in the fridge compartment of your refrigerator. Any delay in the sample dispatch may result in the loss of viability of the sperm and in such case, you might have to repeat collection at your expense.

This is not recommended. Since weekend shipping is not operated by our logistics partner, the sample may take longer to reach us. Therefore, we suggest scheduling your collection between Monday and Friday.

It is advisable to refrain from all sexual activities for a minimum of 3 days and a maximum of 7 days before collecting your semen. Additionally, you should have had at least one ejaculation within the past 5 days. This will ensure a good sample for processing and preservation.

Place the coolant canister along with the sample in the steel shipment container inside the carton box along with the signed Semen Collection Declaration form. Once ready to post, place the carton box inside the tamper-proof prepaid return outer pack and schedule an at-home sample pick-up. You can also arrange same-day pick-up (Monday to Saturday) before 11:00 AM.

Yes, click here to order your new kit.

Once you have ordered your kit, fill out the health questionnaire and your order will be confirmed. Post confirmation, your at-home sample collection kit will arrive within 3-5 business days. Collect your sample and ship it back to LifeCell for testing and within 24 hours you will be able to access your SpermScore report.

Absolutely! Your SpermScore kit comes with triple-layer protection and cutting-edge temperature management feature to ensure the safety of your swimmers for as long as 48 hours.

• Be sure to wash your hands thoroughly prior to collection
• Do not wash or touch the inner surface of the semen cup as it's already sterile
• Do not use any lubricant or condoms when collecting semen as these contain chemicals which will affect the quality of your sample

Yes. SpermScore service is the most efficient and confidential way to test your sperm from the comfort and privacy of your home.

The highlight of SpermScore is privacy and confidentiality including sample collection at home. Your decision to get your semen analysis done is only between us. We ensure complete confidentiality of your identity and other biological data, which will only be accessible to you.

The sample may deem unfit for processing due to bacterial contamination (which happens when the sample is not collected properly - i.e. use of lubricants, condoms or other liquids).

If your sample is found not to be suitable for processing, you will be required to provide another sample via repeat collection. For this purpose, a collection kit will be made available to you at a nominal cost of INR 2,000 (Two Thousand Only).

Your SpermScore report will be accessible on your personalized dashboard within 24 hours after we receive and test your sample (provided it meets the testing criteria). You can also download and print your report at any time in the future by logging in to your dashboard using your login credentials.

Your fertility report will contain details of your sperm health. It will also contain specific information such as semen volume, sperm count, sperm concentration, morphology, total motility, progressive and non-progressive motility, immotile sperms, total motile count, vitality, and DNA fragmentation along with a live video of your sperm. All these parameters will be mentioned against standard values for your reference so that you can easily compare them to gain valuable insights.

Certainly! LifeCell has a panel of fertility counselors on board to assist you. Once you get your SpermScore report, you can connect with our fertility counselor who will address all your queries pertaining to your report in detail. To consult with our fertility counselors, you'll need to schedule a virtual appointment beforehand, and this service is complimentary. We assure you that we maintain the utmost confidentiality of your details and reports, and they will only be used for your counseling purpose.

Yes. You can share your test results with your doctor by downloading the report.

As mentioned in the collection manual, before every collection sexual abstinence of 3-7 days should be maintained (at least 3 days, but not more than 7 days). Considering this, the order is split and each sample collection is done separately. Reach out to the customer care team and schedule your next sample collection.